Rivo RC

Support

Your TV is not found, pairing fails, or a button does not work? Start here.

Write to us

Questions and problems go to the same address: info@timus.uz

Report a problem from the app

Open the report screen from Settings → Help, from the diagnostics screen, or when a connection fails. The report shows you the exact text before you send it: tick the consent box, press “Send”, and quote the R-XXXXX number if you write to us. The report is sent only when you send it.

Your data and your report

Reports contain no secrets: passwords, PIN codes, tokens, your Wi-Fi network name and device addresses are removed or masked before the report leaves the phone. If you want a report deleted, write to us and quote its number.